Shipping policy
Shipping Policy
Processing Time: All orders are "processed" within 1-3 business days. Orders are not shipped or delivered
on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur. We use United States parcel services for most deliveries.
Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order
has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes: Hello AKARI is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages: Hello Akari is not liable for any products damaged or lost during shipping. If you received your order
damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and
damaged goods before filing a claim.
International Shipping Policy: We currently ship outside United States. However, we are not responsible
for any additional shipping costs, customs fees, or taxes that may be incurred.
Returns Policy: Our Return & Refund Policy provides detailed information about options and procedures for
returning your order.